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What is ETGB (Electronic Trade Customs Declaration)?

20.06.2025
Murad Köprülü Murad Köprülü
What is ETGB (Electronic Trade Customs Declaration)?

Today, many companies are turning to e-commerce activities to make exports and earn income in foreign currency. This situation is considered advantageous in many aspects as a transaction method. It is a preferred method by companies with high e-commerce volume. However, companies engaged in e-commerce activities also need to pay attention to Electronic Commerce Customs Declaration (ETGB) procedures.

ETGB is the customs declaration for export transactions carried out during e-commerce activities. With this declaration, companies can perform customs procedures for their exported products electronically. This allows customs processes to be completed quickly and easily.

Facilitating customs procedures during e-commerce activities increases the potential for companies to earn income in foreign currency. In this sense, ETGB is a very important issue for companies engaged in e-commerce activities. Additionally, this method draws attention as a technique that does not affect the company's capital and has a high transaction volume.

Therefore, it is important for companies involved in e-commerce to pay the necessary attention to ETGB procedures and to have the necessary knowledge and equipment in this regard. Proper and complete execution of ETGB will enable companies to maximize benefits from their e-commerce activities. 

What is the Electronic Commerce Customs Declaration?

The Electronic Commerce Customs Declaration is a digital application that businesses operating in the e-commerce sector must perform when they want to sell or send products abroad. Thanks to this application, all processes related to customs clearance and customs declaration of goods are carried out electronically. Businesses operating in the e-commerce sector are required to perform customs clearance and declaration of their products abroad using the Electronic Commerce Customs Declaration. This way, information such as the purpose of use, value, and quantity of the goods is shared electronically with the customs authority, and customs clearance processes are completed electronically. This application significantly reduces paperwork, speeds up processes, and makes them easier, providing great convenience for businesses in the e-commerce sector. Additionally, the digitization of the customs declaration process enables businesses to engage in international trade while making the procedures more controllable and faster for customs authorities.

How to Obtain the Electronic Commerce Customs Declaration?

To obtain the Electronic Commerce Customs Declaration (ETGB), the business must first log into the authorized company's website to which it has delegated the process. The importer, who is in the importing position, needs this document to send products abroad. To prepare and submit the declaration, the carrier company that the business has agreed with must prepare the declaration. After completing this process, the carrier company sends the relevant document to the importer via email. Providing accurate and complete information during this process is very important. Successfully completing this process plays a major role in ensuring the smooth customs procedures for products received from abroad. The process of obtaining the Electronic Commerce Customs Declaration is generally carried out through authorized companies. Therefore, businesses need to contact these companies to organize this process within certain procedures and to obtain the necessary documents. It is also important for businesses to maintain good communication with their transportation companies, as correct and up-to-date information must be conveyed through these companies. Successfully completing this process helps businesses perform customs procedures more quickly and easily.

How to Fill Out the ETGB - Electronic Commerce Customs Declaration Form?

The ETGB (Electronic Commerce Customs Declaration) form is sent to logistics companies or courier firms for them to fill out. This form is used during customs procedures for products. To fill out the form completely, detailed information about the products to be sent and other important trade-related information must be included.

  • Phone and E-mail address
  • Tax number
  • Bill of lading number
  • Recipient company's address
  • Number of items
  • Recipient company
  • Payment method
  • Bank details
  • Number of packages
  • Country of origin of the goods
  • Delivered documents

What Does ETGB Cover?

The answer to what ETGB covers is quite broad. Primarily, loads weighing less than 300 kilograms and valued under 15,000 Euros are included in the ETGB scope. Additionally, publications similar to books that are not exceeding a value of 150 Euros are also subject to this declaration system. Items that the person cannot bring with them are also included in ETGB; these items can be sent within 1 month before the person enters the country or within 3 months after leaving. Moreover, items sent as samples must also be declared through this system. In general, ETGB is a system used for declaring goods and shipments that are subject to customs duty. Through these declarations, customs duties are calculated and paid, ensuring the correct follow-up of legal processes. This helps both the orderly conduct of domestic trade and the security of international trade. Therefore, the correct and complete use of ETGB is very important, and these declarations must be paid attention to. 

How to Perform an ETGB Inquiry?

ETGB inquiry is a service that allows querying via the Electronic Commerce Customs Declaration within customs procedures. This inquiry process is very important for those dealing with customs procedures and wanting to track the status of declarations. To perform an ETGB inquiry, individuals must first log into the system with the customs declaration number. Then, by searching with the declaration number, relevant information appears on the screen. These data include detailed information about the products, product price, quantity, weight, manufacturer details, and customs process status.  This allows for detailed information about the transaction to be obtained. ETGB inquiry provides a transparent process regarding customs procedures, allowing real-time tracking of the declarations' status. This is a very important service for traders. The system is quite easy to use and can be accessed via any computer or smartphone over the internet. Customs professionals can save time and costs thanks to this service. Therefore, knowing how to perform an ETGB inquiry is very important for businesses involved in customs procedures.